Shipping Policy
Shipping Policy
This document outlines the shipping policy for customers purchasing from shivaartilyrics.co.in. If you have any questions or require assistance, please feel free to contact our customer service team via Call/WhatsApp at +91-8955142837, available from 10:00 AM to 6:00 PM IST, Monday through Saturday.
Order Processing Time
- Orders placed on weekdays (Monday to Saturday) before 12:00 PM IST will be processed and shipped on the same day.
- Orders placed after 12:00 PM IST, during weekends, or on public holidays will be processed on the next business day.
International Orders
- International orders may be subject to import duties and taxes, which are the responsibility of the customer.
- We recommend consulting with your local customs office before placing an order to understand the applicable fees, as these charges vary by country.
- Please note, we are unable to calculate or include these fees at checkout.
Delivery Timeline for International Orders
- Orders will be dispatched within 2 business days of placement.
- Delivery typically takes 7 to 10 days after shipment, depending on the courier partner and destination country.
- The total delivery time (from order placement to delivery) is estimated at 9 to 12 days.
- Delays may occur due to customs clearance or local handling, but we strive to deliver your order promptly and efficiently.
Tracking Your Order
- Once your order is dispatched, you will receive a confirmation email with tracking details.
- You can track your shipment directly on the courier’s website.
Returns, Refunds, and Exchanges
Your satisfaction is our priority. For details on how to return, exchange, or request a refund for your order, please refer to our Return and Refund Policy.
Thank you for choosing shivaartilyrics.co.in! We look forward to serving you.